Cancellation Policy

At KIDEE, we understand that sometimes plans change.
If you need to cancel your order, please review our cancellation policy below.

Cancellation Timeframe:

You may cancel your order within 1 hour of placing it. We strive to process orders quickly, and after this timeframe, your order may have already entered the processing or shipping phase.

How to Cancel an Order:

  • Contact us immediately at contact@kidee.shop with your order number and your request to cancel.

  • Our customer service team will check the status of your order and, if it’s still within the 1-hour window, assist in canceling it.

  • If the order has already been processed or shipped, we’ll guide you through the next steps, which may include initiating a return.

Refund for Cancelled Orders:

If your cancellation request is approved within the 1-hour timeframe, a full refund will be issued to your original payment method.
Please allow a few business days for the refund to appear in your account, depending on your payment provider.

Late Cancellation:

Unfortunately, we cannot guarantee cancellations after the 1-hour window, as your order may have already been processed.
In such cases, please refer to our standard Return and Refund Policy for assistance.

Contact Information:

For cancellation requests or any inquiries, please contact us at contact@kidee.shop. Our friendly support team is here to help.

Policy Updates:

KIDEE reserves the right to update or modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.

Thank you for choosing KIDEE.
We appreciate your understanding and cooperation in following our cancellation policy.